Refund Policy
1. Refund Eligibility
We want you to be completely satisfied with your purchase. If you're not satisfied with your order, you may be eligible for a refund within 30 days of purchase.
2. Refund Process
To request a refund, please contact our support team at support@droptro.com with your order number and reason for the refund request. We'll review your request within 3-5 business days.
3. Refund Methods
Refunds will be credited to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account.
4. Digital Products
For digital products, refunds are available within 14 days of purchase if the product has not been downloaded or accessed. Once a digital product has been downloaded, it is considered used and may not be eligible for a refund.
5. Subscription Services
For subscription services, you may cancel at any time. Refunds are not available for partial billing periods. If you cancel, you will continue to have access until the end of your current billing period.
6. Contact Us
If you have any questions about our Refund Policy, please contact us at support@droptro.com.